Who we are

True Wash is a mobile car wash and auto detailing business operating throughout Miami-Dade and Broward County, Florida. You can reach us at info@truewash.us or (564) 428-5826.

Information we collect

We only collect what we need in order to quote and carry out detailing work:

Your name, phone number and email address, when you contact us.
The service address where the vehicle will be detailed.
Details about your vehicle, such as make, model and condition.
Basic, anonymous analytics about how this website is used.

How we use it

Your information is used to respond to enquiries, provide quotes, schedule and carry out detailing appointments, take payment, and follow up about work we have done. We do not sell, rent or trade your personal information to anyone.

Text messages

If you contact us by text, or give us your mobile number, we may reply by text about your booking. We do not send marketing texts unless you have asked us to. Reply STOP at any time to opt out.

Cookies

This website does not use advertising or tracking cookies. Any analytics we use are configured to collect aggregate, non-identifying information only.

How long we keep it

We keep customer and booking records for as long as needed to service the relationship and to meet legal and tax obligations, then delete them.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Email info@truewash.us and we will action the request.

Third parties

We use a small number of service providers for things like payment processing and email delivery. They only receive the information needed to perform that function, and they are not permitted to use it for anything else.

Changes to this policy

If this policy changes we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.

Contact

Questions about privacy can go to info@truewash.us, or call (564) 428-5826.

Privacy Policy