True Wash Privacy Policy

True Wash respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how True Wash collects, uses, and protects information provided by customers when requesting, scheduling, or receiving our mobile car detailing services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, service address, vehicle information, appointment information, service history, and communications with True Wash.

We may also maintain information necessary to provide and manage our services, including appointment records, customer service communications, payment status, and service preferences.

How We Use Your Information

True Wash may use your information to schedule and manage appointments, communicate about requested or scheduled services, provide customer support, send appointment confirmations and reminders, provide scheduling or service updates, follow up regarding services, respond to customer inquiries, and maintain our customer and service records.

SMS/Text Messaging

Customers may choose to receive SMS/text messages from True Wash. Messages may include appointment confirmations, appointment reminders, scheduling updates, technician or service updates, customer-support communications, service-related notifications, and service follow-up communications.

Message frequency varies depending on your appointments and interactions with True Wash. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing services from True Wash.

You may opt out of receiving SMS messages at any time by replying STOP to a True Wash text message. You may reply HELP for assistance. You may also contact True Wash at (561) 428-5826 or info@truewash.us for assistance.

Mobile Information and SMS Consent

True Wash does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information and SMS consent information may be disclosed to service providers that support the delivery and operation of our messaging services, solely as necessary to provide those services on behalf of True Wash. SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

Service Providers

True Wash may use third-party service providers to help operate our business, such as payment processors, communications providers, hosting providers, scheduling systems, and other technology providers. These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

Information Security

True Wash uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact True Wash to request updates or corrections to your personal information or to ask questions about how your information is used.

SMS recipients may opt out of text messaging at any time by replying STOP. Opting out of SMS communications does not prevent you from purchasing or receiving True Wash services.

Changes to This Privacy Policy

True Wash may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

True Wash
Phone: (561) 428-5826
Email: info@truewash.us